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FAQ

Do my Gummy Coins expire?

Of course not! You deserve what you have earned so your Gummy Coins will not expire.

How many Gummy Coins are equal to one dollar?

It’s simple! 100 Gummy Coins are equal to $1. So, for example, if you have 5000 Gummy Coins, you can redeem them for 50 dollars!

How can I earn Gummy Coins quickly?

Earning our Gummy Coins is way easier than you thought! By signing up for our rewards program, you will immediately earn 500 Gummy Coins. In addition, you can earn Gummy Coins by following us on social media (50 coins) and writing product reviews (100 coins)! When you place an order, we will thank you with Gummy Coins, too (every $1 spent = 10 Gummy Coins). Oh! We also celebrate your birthday with extra Gummy Coins up to 500!

How do I redeem my rewards?

After you log into our shop, you can view your tier and available Gummy Coins by clicking the Rewards icon at the bottom-right of your screen. There you will see which rewards are available for you and you can begin to spend your coins on merch, gummy products, and order discount codes! Once you purchase a reward, all you need to do is click Apply to Cart or Add Product to Cart and it will appear on your order. 100 Gummy Coins equal $1!

Can I refer more than one friend?

Of course! You can share your favorite gummies with your friends several times. You both can earn a coupon of $5 off for your next purchase!

Will my referral credit expire?

No! As your friends place an order for their gummies, you will be rewarded with a coupon of $5 off and you can use it for the next purchase or anytime you want.

Can I redeem anything else besides dollars off?

Yes. You also can redeem your coins for a variety of merch including sweaters and bags or our delicious Good News Gummies!

I love the program, but are the tiers lifelong?

It could be! Each year your tier will be set based on the Gummy Coins you earned in the previous year. For example, a Gold Bear in 2021 will still stay in Gold for 2022! In order to keep your tier for 2023, you must earn the same amount of Gummy Coins for Gold Bear in 2022 (5,000 Gummy Coins). Don’t worry, earning gummy coins is fast, easy and fun! You’ll be a Platinum bear in no time!

Is there any special offer?

We try to reward our VIP members as much as possible as we love to see our customers smile when they receive their favorite gummies! Each time you reach a higher tier, we offer a Gummy Coin Splash (up to 1,250 Coins!) and a one-time free shipping or discount coupon. Also, higher tiers earn coins at a higher rate! For example, Bronze bears earn 10 points per dollar spent while Platinum bears earn 20 points per dollar spent! Finally, we have exclusively offers for our Herbaland VIPs sent by email occasionally. If there is anything you would like to see included in our program, please let us know!

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